Get in touch

Whether you have a question about an order, need help with the RN Ascend Student App, or want to talk about a school partnership, we read every message. Use the form below or email hello@rnascend.com, and we will get back to you within one business day.

Fastest answers

A few questions we can answer before you even hit send:

Where is my order? Your shipping confirmation email has a tracking link. Shipping speeds and our return policy are on the Shipping & Returns page.

My code will not redeem. Check the letter O against the number 0 first; that is the culprit nine times out of ten. Full steps are on the Redeem Your Code page.

App questions. Setup, NCLEX Mastery access, and troubleshooting live on the App Help & Support page.

Where your message goes

Product and order support. Questions about clinical cards, flashcard sets, the Nursing School Survival Guide, shipping, or returns.

App and code redemption. Help with the RN Ascend Student App, NCLEX Mastery, Clio, or redeeming a code from a flashcard set.

School partnerships. Nursing programs interested in working with RN Ascend.

Press and partnerships. Media questions and collaboration requests.